Information Technology Compensation PlanCompensation Plan Salary Range: Pay Grade 4 - $32.14 - $46.24/Hour Shift Type: Full-Time Wage/Hour Status: Non - Exempt Reports To: Network Operation Supervisor EMPLOYMENT BEGINS: As soon as possiblePRIMARY PURPOSE:• Monitoring and responding to hardware, software, and network problems. This position is also responsible for ensuring the reliability and performance of the district's network.QUALIFICATIONS:Education/Certification:• High School Diploma or GED • Valid Texas driver's license • Preference for applicants with Network Industry Certifications (Cisco, Palo Alto, A10 Networks, SolarWinds, etc.) • Preference for applicants with college-level Computer Science studiesSpecial Knowledge/Skills:• Network infrastructure engineering, implementation, and design • Network Security (NERC CIP and NIST CSF) • NAC solutions • Cisco iOS, Palo Alto PAN OS, A10 ACOS, SolarWinds, etc. • Maintain accurate documentation and coordinate network project activity • Monitor critical system redundancy and security for disaster recovery procedures and preparedness • Monitor network performance, and asset inventory, utilizing network management tools and following industry best practices • Manage contractors and consultants on a per-project basis • Create, maintain, and back up configurations for network equipmentExperience:• Engineering/Implementation of new Layer 2/3 networks (LAN, WLAN, WAN) that leverage EIGRP/OSPF and BGP protocols • Engineering of new firewall, NAC, wireless installations • Familiarity with A/V, security systems, cabling, and multicast • Ability to manage several projects simultaneously from design to implementation • Ability to communicate technical information to other technical team members and non-technical staff • Have a minimum of 2 years' experience with environments listed in the special skills sectionMAJOR RESPONSIBILITIES AND DUTIES:• Manage district core routing and switching, wireless, firewall, and network encryption/decryption • Provide second level network support from tiers of escalation troubleshooting local and cloud infrastructure • Monitor network performance and integrity • Create, oversee and test security measures • Automate tasks and monitor their effectiveness • Integrating new systems • Maintain complete technical documentation • Maintain inventory replacement schedule for 1, 3, and 5 year cycles • Assist communication with vendors regarding licensing, maintenance, and support subscriptions • Manage contractors and consultants as needed • Perform other duties as assignedSUPERVISORY RESPONSIBILITIES:• NoneWORKING CONDITIONS:Mental Demands:• Ability to work in a high-pressure environment while maintaining a high degree of professionalism • Strong ability to multitask • Ability to work a flexible schedule as needed, including occasional prolonged and irregular hours • Able to solve complex problems with tight deadlines • Communicating well in both oral and written form, complying with timelinesPhysical demands/environmental factors:• Reaching with hands and arms and frequently repeating the same hand, arm, or finger motion • Ability to sit for prolonged periods of time. • Ability to lift 60 pounds • Seeing close work such as typed or handwritten material
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