Remote Account Manager | Sales & Client Relations | Training Provided Job at Pound Hounds Insurance, United States

  • Pound Hounds Insurance
  • United States

Job Description

100% Remote | United States Only | Full-Time

About the Role

We're expanding our remote sales team and looking for driven, coachable people to join us as Remote Account Representatives supporting individuals and families through the process of exploring and enrolling in coverage options. If you're a strong communicator who's motivated by results, this is a chance to build real skills and a long-term career — not just take a job.

No prior industry experience needed. We provide full training, one-on-one mentorship, and ongoing coaching so you can start strong and keep growing.

What You'll Do

  • Connect with individuals, families, and small business owners by phone and virtually
  • Ask the right questions to understand each client's goals, needs, and priorities
  • Clearly explain available options so clients can make confident, informed decisions
  • Guide clients through the application and enrollment process from start to finish
  • Follow up consistently with prospective and existing clients to keep things moving
  • Schedule and manage client appointments
  • Keep accurate, organized records in our CRM
  • Show up for coaching, training, and team meetings ready to improve
  • Work toward individual and team performance goals

Who We're Looking For

  • Confident on the phone with people you've just met
  • Friendly, professional, and genuinely client-focused
  • Motivated by goals and personal growth
  • Coachable — takes feedback and applies it fast
  • Self-disciplined and productive without someone watching over your shoulder
  • Organized, dependable, and takes follow-up seriously
  • Comfortable working independently while contributing to a team

Backgrounds that tend to do well here: Sales, Account Management, Customer Service, Client Relations, Customer Success, Inside Sales, Business Development, Recruiting, Retail, Hospitality, Call Center, Appointment Setting.

Experience is a plus, but we hire for attitude, communication skills, and willingness to learn.

What We Offer

  • 100% remote work
  • Comprehensive, structured training
  • One-on-one mentorship and ongoing coaching
  • Professional development and skill-building
  • Performance-based advancement opportunities
  • Leadership development opportunities
  • Bonuses, recognition, and incentive opportunities
  • A supportive, collaborative team environment
  • Opportunity to build a long-term career

Requirements

  • High school diploma or equivalent
  • Reliable computer and high-speed internet
  • Strong verbal and written communication skills
  • Comfortable communicating with clients by phone and virtually
  • Ability to stay organized and manage follow-ups
  • Self-motivated and able to work independently
  • Willingness to complete required training and obtain any credentials required for the position
  • Must be located in the United States

Why Join Us?

If you're looking for a remote sales, account management, or client relations opportunity where you can learn new skills, work with a supportive team, and pursue real professional growth, this could be a great fit. Whether you're coming from sales, retail, hospitality, customer service, recruiting, or another people-focused role, your communication skills and work ethic can translate well here.

No previous industry experience required. Training is provided.

Apply today to learn more and meet our team.

Job Tags

Full time, Remote work

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