Job Description
Remote Benefits Support Specialist
Company:
AO
Location:
Virginia Beach, VA 23452
Work Arrangement:
100% Remote (U.S. Residents Only)
Build Long-Term Relationships While Working From Home
Are you looking for a rewarding remote career where you can help people, build lasting relationships, and grow professionally?
AO is seeking motivated, service-oriented individuals to join our team as
Remote Client Relationship Representatives . In this role, you'll connect with clients who have requested information about their benefits, provide exceptional customer service, and build trusted relationships—all from the comfort of your home.
Whether you're starting a new career or bringing experience in customer service, healthcare, hospitality, retail, education, or sales, we provide the training, mentorship, and support needed to help you succeed.
No prior insurance experience is required.
About AO
For more than
70 years , AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the
Globe Life
family of companies, we continue to grow while remaining committed to exceptional customer service, professional development, and helping families protect their financial future.
What You'll Do
As a
Remote Client Relationship Representative , you'll work directly with clients through virtual appointments and ongoing communication.
Client Support Responsibilities
Meet with clients through Zoom and phone appointments
Build strong, long-term client relationships
Answer questions regarding available benefits and coverage options
Review existing policies and explain available solutions
Assist clients with applications, enrollment, and policy updates
Provide ongoing customer support and follow-up communication
Maintain accurate client records and documentation
Professional Development
Participate in virtual training and mentorship programs
Attend leadership development workshops
Learn industry products, systems, and best practices
Continue developing communication and relationship-building skills
Collaborate with a supportive remote team
Why Join AO?
A Stable, Established Organization
More than 70 years of serving working families
Member of the Globe Life family of companies
Financially strong, long-standing organization
Remote-first work environment
Professional Growth
Structured onboarding and training
Weekly coaching and mentorship
Leadership development opportunities
Promotion from within
Performance-based career advancement
What We Offer
100% Remote Work
Work from anywhere within the United States
Flexible scheduling options
No daily commute
Modern virtual work environment
Weekly Pay & Performance Bonuses
Weekly compensation
Performance-based bonuses
Leadership incentives
Recognition programs
Benefits
Medical reimbursement program for qualifying representatives
Company-supported life insurance
Residual income opportunities through client renewals
Retirement planning opportunities
Union-supported work environment
Training & Support
Comprehensive training provided
Ongoing mentorship
Weekly virtual coaching
Leadership development
Industry-leading technology and collaboration tools
Qualifications
Successful candidates typically demonstrate:
Excellent communication and interpersonal skills
Strong customer service mindset
Positive attitude and willingness to learn
Self-motivation and accountability
Strong organizational and time-management skills
Ability to work independently in a remote environment
Professionalism and integrity
Helpful Experience (Not Required)
Experience in any of the following is beneficial:
Customer Service
Client Relations
Healthcare
Retail
Hospitality
Sales
Administrative Support
Call Center Operations
Leadership or Management
No insurance experience is required.
We provide comprehensive training, mentorship, and ongoing support for motivated individuals.
Requirements
Must be at least 18 years of age
Must be legally authorized to work in the United States
Must be physically located within the United States
Computer or laptop
Reliable high-speed internet connection
Webcam and microphone capability
Quiet, professional workspace
Interview Process
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom, providing a convenient and accessible hiring experience.
Ready to Build Your Future?
If you're looking for a flexible remote career where you can build meaningful client relationships, develop professionally, and enjoy long-term growth opportunities, we'd love to hear from you.
Apply today and begin building a rewarding future with AO.
Work From Home. Build Relationships. Grow Your Career. Make a Difference.
Important Information About This Opportunity
This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.
Candidates selected to move forward should be prepared to:
• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense
No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.
This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.
American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.
Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.
Job Tags
Hourly pay, Weekly pay, For contractors, Remote work, Work from home, Flexible hours